Return policy

We accept returned items according to our Terms.
The product(s) must be returned in 15 working days from the delivery date. Return shipping fees are the responsibility of the Customer. We will not provide return labels or refund shipping fees.
The returned item(s) must be sent to:

Maison Operative
C.so Vittorio Emanuele II, 62
70122, Bari
Italy
0809146042


The product(s) must be returned undamaged, not used, washed, stained or damaged and must be returned in original packaging including any other accessories (dustbag, covers, etc...).
All items must have the security seal attached and not damaged and all tags still attached.
We recommend to put the item in another box on which the address of the seller will be written.
The Seller reserves the right to verify full compliance with the above conditions and goods which do not agree to out terms will be not accepted or refunded.

LIMITED EDITION PRODUCTS AND SELECTED ITEMS ARE NOT ELIGIBLE FOR RETURN.

Limited edition products, selected items and items not in new/original condition with all tags and original packaging will be returned to the customer at the Customer's expense.
The refund for the correct returned item(s) will be issue in 7 working days since the delivery date of the returned item(s).